At Homeplace Apparel, we take pride in the quality of our products and are committed to ensuring our customers are completely satisfied with their purchases. If for any reason you are not entirely happy with an item you have purchased from us, please read our refund policy below.

Returns

• Customers can return items within 30 days of receipt for a full refund or exchange, provided the items are in their original condition, unused, and with all tags and packaging intact.
• Personalized items or custom orders may not be eligible for returns unless they are defective or not as per the order specifications.

Refunds

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, typically within 7-10 business days.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at [your email address] for further instructions.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you may vary.
• We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

Contact Us

• If you have any questions about our Refund Policy, please contact us at: threads@homeplaceapparel.com